Snaprio

Terms of Service

Effective October 7, 2026

Thanks for using Snaprio. We've tried to keep these terms as readable as possible. The short version: you own your photos and listings, our prices are estimates, you're responsible for what you sell and for following each marketplace's rules, and you can cancel any time.

  1. 1. Who we are and what this agreement covers

    Snaprio ("Snaprio", "we", "us") is operated by Nehemiah Tohebo, a sole proprietor. These Terms of Service ("Terms") are a legal agreement between you and us. They apply to the Snaprio website at snaprio.com, the Snaprio browser extension, and every feature, page and service we offer (together, the "Service").

    By creating an account or using the Service, you agree to these Terms, to our Privacy Policy and to our Refund Policy. If you don't agree, please don't use the Service.

  2. 2. Who can use Snaprio

    There is no fixed minimum age to use Snaprio, but the following rules apply so that younger users are protected:

    • The Service is not directed at children under 13, and children under 13 may not create an account. If we learn that we have collected personal information from a child under 13, we will delete it.
    • If you are under 18 (or under the age of legal majority where you live), you may only use the Service with the permission and supervision of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for any purchases.
    • The marketplaces you sell on (such as eBay, Depop, Poshmark, Vinted and Facebook Marketplace) have their own age requirements. You must meet those requirements to sell there, even if you use Snaprio to prepare or post your listings.

    You may not use the Service if you are barred from doing so under applicable law.

  3. 3. Your account

    You need an account to see results, save items and list them. You sign in with Google or with a one-time code sent to your email. You are responsible for keeping access to your Google account and email secure, and for everything that happens under your Snaprio account.

    Please give us accurate information and keep it up to date. Tell us right away at support@snaprio.com if you think someone else has accessed your account. You can delete your account at any time in Settings; see our Privacy Policy for what happens to your data when you do.

  4. 4. What Snaprio does (and doesn't do)

    Snaprio helps resellers prepare and manage listings. You take photos of an item, our artificial-intelligence ("AI") features suggest what the item is, estimate a resale price range for each marketplace, and write listing text. With your instruction, we can post your listings to marketplaces and keep track of your inventory and sales.

    • Prices are estimates, not promises. Price ranges are based on general resale knowledge, not live sales data, and are labeled as estimates. You decide the final price. We are not responsible for the price you choose or what an item actually sells for.
    • We never confirm authenticity. Snaprio does not authenticate items and never claims that an item is genuine. For brands that are often counterfeited we remind you to check authenticity yourself. You are solely responsible for making sure what you sell is genuine and accurately described.
    • AI can make mistakes. It may misidentify an item, its brand, size, condition or value. Always review the details and listing text before you publish anything. You are the seller and you are responsible for your listings.
    • Fees are estimates. Marketplace fees we show are approximate and may not include shipping, taxes, promotions or fees that the marketplace changes.

  5. 5. Connecting marketplaces and the browser extension

    Snaprio is an independent service. It is not affiliated with, endorsed by or sponsored by eBay, Depop, Poshmark, Vinted, Facebook (Meta) or any other marketplace. All marketplace names and trademarks belong to their owners.

    • eBay is connected through eBay's official system. You sign in on eBay and approve the access yourself, and you can remove it at any time in Settings or in your eBay account.
    • Other marketplaces are used through the Snaprio browser extension, which acts in your own browser, with your own login, only when you ask it to (for example when you press "List") or to check whether your listings have sold. We never ask for, see or store your marketplace passwords.
    • You authorize us to create, update and end listings and to read the status of your listings on the marketplaces you connect, on your behalf and according to your instructions.
    • You must follow each marketplace's own rules, including its terms of service, listing policies, prohibited-item lists and any rules about automated tools. Marketplaces may limit, suspend or close accounts at their own discretion, including for the use of third-party tools. We are not responsible for any action a marketplace takes against your account, for listing errors, or for lost sales, and you use the extension at your own risk.
    • When an item sells, we try to take it down from your other marketplaces where we can do so automatically, and otherwise remind you to do it. You remain responsible for making sure an item isn't sold twice.

  6. 6. Plans, credits and payments

    You can create a free account and try Snaprio with a free trial, and we offer paid plans. Details and current prices are on our Pricing page.

    • Free accounts. A free account can take photos and save items, but identifying, pricing, listings and other results need a free trial or paid plan. Once a free trial or paid plan ends, you need an active plan to use the Service, including viewing your saved items, listings and analytics. Your data stays saved, you can subscribe again at any time, and you can always open Settings to manage billing or delete your account.
    • Free trial. We offer a free trial (7 days, with 5 credits) as its own option next to our paid plans. You need to add a payment method to start it. Unless you cancel before the trial ends, it continues as a Flipper subscription and you are chargedFlipper's monthly price at the end of the trial, then every month until you cancel. You can cancel in Settings at any time during the trial and you won't be charged. Free trials are limited to one per person.
    • Credits. Each plan includes a number of credits per month. Scanning an item uses 1 credit, and so do extra listing regenerations beyond the free ones. Posting listings is free. Monthly credits reset at the start of each calendar month and unused monthly credits do not carry over. Scans we reject as unclear or prohibited may be free, as described in the app.
    • Credit packs are one-time purchases available to paying members. Pack credits do not expire while your account exists, and are used only after your monthly credits run out. Credits have no cash value and can't be transferred, sold or exchanged.
    • Our reseller. Payments are processed by Paddle.com, which acts as our Merchant of Record and reseller. Paddle handles checkout, billing, invoices and sales tax/VAT, and your purchase is also subject to Paddle's buyer terms. We never see or store your full card details.
    • Subscriptions renew automatically at the end of each billing period (monthly or yearly) until you cancel. You can cancel at any time in Settings; your plan stays active until the end of the period you have already paid for.
    • Price changes. We may change our prices. If we raise the price of your subscription, we will tell you at least 14 days before the change takes effect, and you can cancel before then.
    • If a payment fails, we may pause paid features until it is resolved.

    Refunds are explained in our Refund Policy.

  7. 7. Your content

    "Your content" means the photos, item details, prices, listing text and other material you upload or create in Snaprio. You own your content.

    You give us a limited, worldwide, non-exclusive, royalty-free license to store, copy, process, display and transmit your content only as needed to run and improve the Service for you, for example to identify your item with our AI provider, to show your inventory, and to post listings to the marketplaces you choose. This license ends when your content is deleted, except for copies we must keep by law or that remain for a short time in backups.

    You confirm that you have the right to use your content and to sell the items you list, and that your content doesn't break the law or anyone else's rights (such as copyright or privacy).

  8. 8. Acceptable use

    You agree not to use the Service to:

    • list or sell items that are illegal or prohibited, including weapons, ammunition, drugs, alcohol, tobacco or vaping products, prescription medicine, live animals, hazardous or recalled goods, stolen goods, or counterfeit and replica items;
    • upload photos of people as the subject, or content that is sexual, hateful, violent or harassing;
    • mislead buyers, for example by misdescribing an item's condition, brand or authenticity;
    • break the law or the rules of any marketplace you use;
    • interfere with the Service, try to get around credit limits or rate limits, create multiple accounts to get extra free credits, or access the Service by automated means other than our own extension;
    • copy, resell, reverse engineer or build a competing product from the Service or its AI output in bulk.

    We may remove content or suspend accounts that break these rules.

  9. 9. Third-party services

    The Service relies on other companies, such as Google (sign-in and AI), Supabase (database and file storage), Vercel (hosting), Paddle (payments), eBay (listings) and the marketplaces you connect. Their services are governed by their own terms and privacy policies, and we are not responsible for their availability, actions or content.

  10. 10. Changes to the Service

    We are always improving Snaprio. We may add, change or remove features, change which marketplaces we support, or change credit costs. Marketplaces may also change their websites or systems in ways that stop a feature from working until we update it. If we make a change that significantly reduces what a paid plan includes, we will tell you in advance and you may cancel.

  11. 11. Disclaimers

    The Service is provided "as is" and "as available". To the fullest extent allowed by law, we make no warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We don't promise that the Service will be uninterrupted or error-free, that AI results or price estimates will be accurate, or that any item will sell, or sell at any particular price.

    Some places don't allow these exclusions, so some of them may not apply to you. Nothing in these Terms limits rights you have as a consumer that cannot be limited by law.

  12. 12. Limitation of liability

    To the fullest extent allowed by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost sales, lost data, marketplace account restrictions or business interruption, arising out of or related to the Service, even if we were told they were possible.

    Our total liability for any claim related to the Service is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) US $50.

  13. 13. Indemnity

    You agree to defend and compensate us for any claims, losses and costs (including reasonable legal fees) arising from your content, the items you sell, your listings, your breach of these Terms, or your violation of the law or the rights of others, including any marketplace's rules.

  14. 14. Suspension and termination

    You can stop using the Service and delete your account at any time in Settings. We may suspend or close your account if you break these Terms, if your use creates legal risk or harms others, or if required by law. Where reasonable, we will tell you why and give you a chance to fix the problem.

    Sections that by their nature should survive termination (such as payments owed, disclaimers, limitation of liability, indemnity and governing law) continue to apply after your account is closed.

  15. 15. Governing law and disputes

    These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. If a dispute arises, please contact us first at support@snaprio.com; most problems can be solved quickly and informally. If we can't resolve it within 30 days, either of us may bring a claim in the state and federal courts located in Delaware, United States, and you and we agree to the personal jurisdiction of those courts. Either of us may instead bring an individual claim in small-claims court where it qualifies.

    If you live in the European Union, the United Kingdom or another country whose consumer laws give you the right to bring claims in your local courts or under your local law, nothing in this section takes those rights away.

  16. 16. Changes to these Terms

    We may update these Terms from time to time. We will post the new version on this page and update the effective date. If a change is significant, we will also tell you by email or in the app at least 14 days before it takes effect. If you keep using the Service after the change takes effect, you accept the updated Terms; if you don't agree, you can cancel and delete your account.

  17. 17. General

    These Terms, together with the Privacy Policy and Refund Policy, are the entire agreement between you and us about the Service. If any part is found unenforceable, the rest stays in effect. If we don't enforce a right right away, we haven't given it up. You may not transfer your account or these Terms to someone else; we may transfer them as part of a sale or reorganization of the business, and will tell you if we do.

  18. 18. Contact

    Questions about these Terms? Email support@snaprio.com. Snaprio is operated by Nehemiah Tohebo.

Questions? Email us at support@snaprio.com. We usually reply within two business days.